Home Delivery FAQs

Placing an Order:

Orders may be placed through our order form (for holiday orders click here), by emailing us at orders@seafoodex.com, or by calling or texting us at (978) 267-7329. Please kindly view our current delivery network here before placing your order. 

For most locations, unless otherwise noted, we have a $39.99 minimum for our free home delivery service. There is NO order minimum for our Wilmington, MA customers.

For cities and towns OUTSIDE of our current delivery radius listed on our "Delivery Locations" page that we are able to accomodate delivery to, a $75 order minimum and $4.99 delivery will be applicable.

Additional Home Delivery Information:

An email is sent out each week with all products, pricing and recipe suggestions for that week’s delivery (Please ensure emails from orders@seafoodex.com don't go into your spam folder/add us to your address book). Updated pricing may also be found on our online order form.

You can sign-up for our weekly home delivery email here. 

If placing your order via email, always include your name, home address and phone number. 

  • We will always respond back to your order form/email within 24 hours confirming your order has been received. If you do not receive an email confirmation from us, kindly resend your order.
  • You will receive a delivery confirmation email by 5:00 PM EST on the night before delivery confirming your order total and delivery window.

On Delivery Day

Please place a cooler outside with payment (cash or in-state check payable to Seafood Express Company). If including gratuity for your delivery driver, please place in a separate envelope when possible.

  • The delivery window on Fridays is typically between 10:00 AM-2:30 PM and will be specified in your delivery confirmation email. 
  • The delivery window on Saturdays is typically between 8:00 AM-1:45 PM and will be specified in your delivery confirmation email. 
  • The delivery window for our HOLIDAY deliveries on Monday and Tuesday will be between 10:00 AM-3:30 PM. 

**If you wish to pay by credit card, please include a note with your order and we will always be happy to accomodate. Payment of cash or check is always preferred and appreciated to help us keep our costs down. Thank you!